SHIPPING & EXCHANGE
Shipping Policy
Delivery Rates
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Orders under S$30 - Delivery charge of S$5
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Orders S$30 or more - Free delivery
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Production and Delivery
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We currently only deliver within Singapore.
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All orders will be processed, packed and handed over to our trusted courier service provider within 2 - 3 working days* from order placement.
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Our courier service provider will deliver your order to you within 1 - 3 working days*.
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There will be 3 delivery attempts. Requirement of any re-delivery as a result of invalid address or unsuccessful delivery after the 3 attempts will incur additional delivery cost and delay can be expected.
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(*) excluding Sundays and public holidays
Exchange Policy
We take special care in our production and packing process. However, if you did not receive what you ordered (due to incorrect product, fabric, or colour), please contact us within 3 working days from the date you receive your order using the Exchange Form. We will get in touch with you shortly after.
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Returned item(s) will be checked to ensure that it is in its original condition (i.e. unwashed, unused, with labels on) before the exchange.
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